Privacy Policy

We adhere to General Data Protection Regulation (GDPR) Europe legislation as well as The Data Protection Act (2018) UK.  Dr Neil Dickens Limited and the advertised services of drneil.co.uk are also registered with the Information Commissioner’s Office (ICO).  For more visit: ico.org.uk

 

By engaging in our services, it is assumed that records will be kept.  These will be in digital format and password protected.  All paper records are stored in a locked cabinet and destroyed when uploaded electronically.  Confidential information sent via the Internet is encrypted and password protected.  Letters sent by post are marked ‘Private & Confidential’.  There may be a charge for clinical notes formally requested.  These will be supplied within one month of request.  

 

All records remain confidential, and confidentiality only broken when a risk to self or others presents.  For more information on professional practice guidelines visit: bps.org.uk 

 

The next column advises you on how we collect, store and use your data via this website and in both a clear and transparent way.  You are entitled to receive a copy of your data that is processed on this website.  

-     When you join our email list, we collect your email address and name.  

 

-     When you ‘Make an Enquiry’, we collect your first and last name, email address, phone number and any relevant background information you provide.  

What type of information do we collect? 

  • When you join our email list, we collect your email address and name.  

 

  • When you ‘Make an Enquiry’, we collect your first and last name, email address, phone number and any relevant background information you provide.  

  • In the case of the email list, we receive information via an email generated through our website.  The email is then stored and remains password protected.

 

  • When you ‘Make an Enquiry’, we receive information you have provided and via an email generated through our website. This email again, remains password protected.  All emails are only accessible to the data controller for www.drneil.co.uk 

How do we collect information? 

  • In the case of the email list, we receive information via an email generated through our website.  The email is then stored and remains password protected.

 

  • When you ‘Make an Enquiry’ we receive information you have provided and again via an email generated through our website. This email remains password protected.  All emails are only accessible to the data controller for drneil.co.uk 

  • In the case of you joining our email list, we use this information to add you to our email list and for you to receive tips on how to ‘improve your everyday psychology’.  

 

  • In the case of you ‘Making an Enquiry’ and through our website, we use this information in order for you to access our advertised services.  

Why do we collect personal information?

  • In the case of you joining our email list, we use this information to add you to our email list and for you to receive tips on how to ‘improve your everyday psychology’.  

 

  • In the case of you ‘Making an Enquiry’ and through our website, we use this information in order for you to access our advertised services.  

  • In the case of you joining our email list, we store your email and name on a password protected database and for future mailings. We retain your information, should you wish to receive a copy of your data.  

 

  • In the case of you ‘Making an Enquiry’, all information is confidential and is not used for mailing purposes.  Information becomes part of a patient record, remains confidential and password protected.   

How do we store, use and disclose site visitors’ personal information?

  • In the case of you joining our email list, we store your email and name on a password protected database and for future mailings. We retain your information, should you wish to receive a copy of your data.  

 

  • In the case of you ‘Making an Enquiry’, all information is confidential and is not used for mailing purposes.  Information becomes part of a patient record, remains confidential and password protected.   

  • You will receive an email from us with tips on how to ‘improve your everyday psychology’ 

  • in the case of you ‘Making an Enquiry’ we contact you via your requested form of contact, whether by phone, email or both.  All emails are only accessible to the data controller for www.drneil.co.uk , Dr Neil Dickens.

  •  

  • when you visit our website, we furthermore collect your Internet Protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect this information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page.  

How do we communicate with our site visitors?

  • You will receive an email from us with tips on how to ‘improve your everyday psychology’ 

 

  • In the case of you ‘Making an Enquiry’ we contact you via your requested form of contact, whether by phone, email or both.  All emails are only accessible to the data controller for drneil.co.uk.

 

  • When you visit our website, we furthermore collect your Internet Protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect this information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page.  

Forest Trees

This Privacy Notice is subject to review on an annual basis.